Start your tech career by training for the job, not just the certificate.
Learn what matters as an entry-level IT technician. No IT education or experience required — just basic computer and email skills.
If you’re already studying IT, this program will greatly supplement your studies and improve your chances of getting a job.
Become a ticket-closing machine
Resolve client problems, keep them happy, and become the technician they ask for by name.
Different paths. Same job.
“I have worked with Kevin and Sean. Both have degrees in IT, while I only had a certificate — not even a diploma — yet we all ended up doing the same job at the same company. Sean regretted going to university, and Kevin doesn’t want to talk about his degree.” — Paul
Who is this program for?
This program is for anyone who wants to become job-ready for an IT helpdesk role. Helpdesk isn’t for everyone — but here’s the reality: almost no one jumps straight into a Level 2 or Level 3 role after graduation with zero experience. The helpdesk is where you start, and it’s where you build the foundation to move up.
/ IT Support Technician
A role this program prepares you for.
X Web Development (Front-end/Back-end)
Not part of the program.
X Software Engineering
Not part of the program.
Are you ready to become a helpdesk or on-site IT technician?
Apply today
Speakers
Daniel
Daniel has 10 years of experience in IT and is an email security and backup specialist.
Sam
Sam, a project manager and IT security specialist with over 20 years of experience, works for a multi-million-dollar Managed Services Provider.
Shaun, Jay and others
Shaun was a technical services manager and systems administrator with over 20 years of experience in IT.